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At any time, Clients may terminate Service Agreements with written notice. After satisfactory settlement of account, Managed Services Team shall provide Client with access to website files via File Transfer Protocol for removal. Monthly and quarterly billed services will not be prorated. Prorated refunds will be applied to Annual Service agreements.

Privacy Policy

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

Employee Verification

All MST employees are background-checked, drug-tested, and are authorized to work in the United States.

Information Handling

All employees are required to comply with, and sign, our Confidential Customer Information Handling Policy.

 

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About

Founded in 1989 by enterprise technical experts, Managed Services Team quickly grew to become the regional leader in IT support for businesses in Western New York. In 2003 we introduced the concept of fixed-fee pricing, a.k.a. Managed Services, and eliminated forever the mystery of IT support costs.

Today we service clients across every industry, providing IT Support, Web Development and Hosting, and Contemporary VOIP communications systems. Call today for a fresh look at your technology.

 

 

CONTACT INFO

  • Address:  72 Cascade Drive
    Rochester, NY 14614
  • Phone: 585 423 9810
  • Mail: support@go-mst.com